We have a 12- DAY HAPPINESS GUARANTEE which means that if you are unsatisfied with the product, as in it does not deliver as described. You have 12 days to return the item 80% unused to receive a full refund of the purchasing price. (Postage costs are to be assumed by the customer)

To start a return, you can contact us at skintastic2021@hotmail.com. Items sent back without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective or damaged so that we can evaluate the issue and make it right. 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically.  refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.